Website Privacy Policy

1. Introduction

Bangalore Hundeskole recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on our website and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Bangalore Hundeskole is an Indian company; its address, phone number and email are given on the website footer.

2. Information we collect

Contact information: We might collect your name, email, mobile number, phone number, address and IP address.
Payment and billing information: We might collect your billing name, billing address and payment method when you pay online. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razor Pay.
Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to Bangalore Hundeskole.
Demographic information: We may collect demographic information about you, your dog's name, dog's date of birth, breed, problems, what you feed, your living environment as it pertains to your dog or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
Other information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

3. We collect information in different ways

We collect information directly from you, when you register for a consultation, fill out surveys or subscribe for our newsletter. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively, using tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons to collect information about your usage of our website.

We get information about you from third parties — for example, if you use an integrated social media feature on our websites, the third-party social media site will give us certain information about you. This could include your name and email address.

4. Use of your personal information

We use information to respond to your requests or questions — to confirm your request for a consultation, coordinate rescheduling, send you follow up information, reports and respond to your queries.
We use information to improve our products and services, including customizing your experience with us, displaying content based on your preferences, or requesting feedback.
We use information to look at site trends and customer interests, and may combine information we get from you with information about you we get from third parties.
We use information for security purposes, to protect our company, our customers, or our websites.
We use information for marketing purposes — we might send you information about special promotions or offers, or tell you about new services or products, our own or third-party. If you book a consult with us or subscribe, we may enroll you in our newsletter.
We use information to send you transactional communications, such as emails or SMS about your consultation.
We use information as otherwise permitted by law.

We will share information with third parties who perform services on our behalf, such as vendors who help us manage our online registration process, payment processors or transactional message processors. Some vendors may be located outside of India.

We may share information if we think we have to in order to comply with the law or to protect ourselves — to respond to a court order or subpoena, at the request of a government agency or investigatory body, or when investigating potential fraud.

We may share information with any successor to all or part of our business — for example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy; we will tell you before we do this.

6. Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email contact@bangalorehundeskole.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

7. Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

8. Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below. In compliance with GDPR for the EU, we will provide you with all the information we have stored about you and/or delete all the information from our records. Should you so desire, please contact the Grievance Officer.

Ms. Sindhoor Pangal — address, phone number and email as given on the website footer.

9. Updates to this policy

This Privacy Policy was last updated on 22 May 2018. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

10. Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.