www.bangalorehundeskole.com is a property of Bangalore Hundeskole, an Indian Company, the address, phone number and email of which is as mention on the website footer.
2. Information we collect
Contact information: We might collect your name, email, mobile number, phone number, address and ip address.
Payment and billing information: We might collect your billing name, billing address and payment method when you pay online. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razor Pay.
Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to Bangalore Hundeskole.
Demographic information: We may collect demographic information about you, your dog’s name, dog’s date of birth, breed, problems, what you feed, your living environment as it pertains to your dog or any other information provided by you your during the use of our website. We might collect this as a part of a survey also.
Other information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
3. We collect information in different ways.
We collect information directly from you. We collect information directly from you when you register for a consultation, fill out surveys or subscribe for our newsletter. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
4. Use of your personal information
We use information to respond to your requests or questions. We might use your information to confirm your request for a consultation, coordinate rescheduling, send you follow up information, reports and responding to your queries.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences or request feedback.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new services or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. If you book a consult with us or subscribe, we may enroll you in our newsletter.
We use information to send you transactional communications. We might send you emails or SMS about your consultation.
We use information as otherwise permitted by law.
5. Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
6. Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email email@example.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
7. Third party sites
8. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below. In compliance with GDPR for EU, we will provide you with all the information we have stored about you and / or delete all the information from our records. Should you so desire, please contact the Grievance Officer.
Ms. Sindhoor Pangal
Address, phone number and email as given on website footer.
9. Updates to this policy